George Mason University Athletics

    
Ticketed Sports
Baseball: Weekend (Friday - Sunday) ONLY  
Basketball (M/W)
Soccer (M/W)
Men's Volleyball

Ticketmaster is the official ticket marketplace for George Mason Athletics.  If you purchase tickets through a 3^rd party reseller (StubHub, Vivid, etc), George Mason cannot guarantee the validity of your tickets and your tickets may not be honored or allow admission into the contest.

Location/Hours of Operation
George Mason Athletic Ticket Office: Located in the Field House
4400 University Drive, MS 3A5
Fairfax, VA 22030
Phone: 703-993-3270, Fax: 703-993-8578
Email: icatix@gmu.edu
Monday - Friday 9:30 AM to 4:30 PM

EagleBank Arena Box Office: Located at the West Entrance
4500 Patriot Circle
Fairfax, VA 22030
Phone: 703-993-3000
Tuesday-Thursday: 12:00pm-6:00pm
Friday & Saturday: 12:00pm-4:00pm

Ticket Office Staff
                     
Taylor Bosket                                                        Isabella Chapman    
Director, Sales & Ticket Operations                      Graduate Assistant, Ticket Operations                                                      
703-993-4112, tbosket@gmu.edu                        703-993-3270, ichapman@gmu.edu

                                                                                         
Brian Banks (Specializes in Groups)                 Matt Kaufam                                                             Daniel Kattwinkel                                           
Sales Manager                                                  Manager, Sales & Service                                        Consultant, Sales & Service                                         
703-993-3236, bbanks@gmu.edu                     703-993-5895, mkaufma8@gmu.edu                      703-993-3265, dkattwin@gmu.edu     Venue Information
Men's & Women's Basketball - Home games played at EagleBank Arena
           Single Game Sales are available online at Ticketmaster.com, George Mason Athletics Account Manger, calling Athletic Ticket Office
           Walkup sales are available at the EagleBank Arena Box Office and conclude at the start of the second half
Men's & Women's Soccer - Home games are played at George Mason Stadium
          Single Game Sales begin one (1) hour prior to the game and conclude at halftime
Men's Volleyball  - Home matches are played at the Recreation Athletic Complex
          Single Game Sales begin one (1) hour prior to the match and conclude after the second set
Baseball - Home games are played at Spuhler Field, located on University Drive
          Single Game Sales begin one (1) hour prior to the game and conclude at the end of the 5th inning (single game) or 2nd inning of game 2 (doubleheader) 

In order to enhance the experience for all fans, certain policies are in place at our venues. Pets (with the exception of service animals) will not be allowed. Other prohibited items include but may not be limited to coolers, glass containers, alcoholic beverages and noise makers.

Accessible Seating
If needed for a men’s or women’s basketball game, visit the EagleBank Arena site for or contact the EagleBank Arena Accessible Seating Line at 703-993-3035. 
All other athletic events you can contact the Athletic Ticket Office at 703-993-3270.

Change of Address
Please make sure the Athletic Ticket Office has the best mailing address for you. We want to ensure our mailings reach you in a timely manner, changes of address may be made in email to icatix@gmu.edu.
Current season ticket holders may also change their account information by logging in to their My Mason Account! 

Children/Infant Admission Policy
Everyone age two (2) years and older must have a ticket to enter all George Mason Athletic events. Any child under two (2) may be admitted for free but must sit in the lap of a parent or guardian and not occupy their own seat.

Digital/Mobile Tickets
Starting with the 2020-21 season, George Mason Athletics will be moving to a mobile first method of ticketing at all sporting events. If you need help in accessing your digital tickets please review our Digital Ticket Guide. Select groups may also be able to get physical tickets (additional fees may apply). Please contact the George Mason Athletic Ticket Office at (703) 993-3270 with any concerns or questions.

Fan Conduct
George Mason University promotes good sportsmanship by our student-athletes, coaches, and spectators. We expect our fans to cooperate in displaying good sportsmanship toward the participants, coaching, and support staff members, and game officials. Do your part to make George Mason athletic events a safe and enjoyable even for all in attendance. Please be aware that individuals throwing objects or participating in other acts in conflict with good sportsmanship and a sense of fair play will be subject to removal from George Mason athletic events.

Group Tickets
Group discount are available for most events (min of 15 tickets). Group tickets can be purchased in person at the Athletic Ticket Office, by calling a George Mason Ticket Representative, or online through a group promo code. Group Experiences are available for all ticketed sports, contact a ticket representative or fill out a ticket information request to learn more about group experiences!

Lost/Destroyed Tickets
The season ticket holder, or an authorized user listed on the account, must be present to request duplicate tickets.  The tickets must show as having not yet entered EagleBank Arena prior to being re-issued. Duplicates will not be issued to a third party. Please contact the Athletic Ticket Office if you have any questions regarding tickets that have been lost or destroyed.

Payment Info
The George Mason Athletic Ticket Office accepts Cash, Checks, MasterCard and Visa for all ticket orders. 
Checks can be made payable to: George Mason University.  There is a $50 fee on all returned checks.

Refunds
Refunds are not permitted on ticket purchases for events that are played as scheduled. Customers may request to exchange for a future event during the same season. Exchanges must be requested at least 72 hours prior to the event. Fulfillment is based on availability. If an event does not take place on the originally scheduled date, customers may request a refund.

Student Tickets
George Mason University students who are enrolled in classes for the current semester are granted free admission into regular season events held on campus. 
A valid student ID is required. More information can be found by visiting our Student Ticket page.

Ticket Donation Requests
Interested in a donation of tickets for your charitable organization?  George Mason Athletics will make every attempt to fulfill requests for donations, though we cannot guarantee fulfillment of all requests. A Ticket Donation Request Form can be filled out and emailed to icatix@gmu.edu. All requests must be received at least 2 weeks in advance of the event.

Please include the following information in your donation request letter:

1. Mission of group or organization
2. Who, specifically by grade (if applicable), will benefit from the event
3. Description of the event and its purpose
4. How the item will be used
5. Date, time, and location of the event
6. Address donation can be sent to
7. Contact person with phone number and/or email address